Parking in the Wrong Wing? MahaRERA Calls It ‘Deficiency in Service’ in Landmark Order

In a significant development for Mumbai homebuyers, the Maharashtra Real Estate Regulatory Authority (MahaRERA) has penalised a developer for allocating parking spaces in a wing different from where the buyers actually reside. The issue arose in the Tilak Nagar project Veena Serenity, where purchasers of units in Wings D and E were assigned mechanical “puzzle parking” slots in Wing C — an entirely separate building wing governed by a different housing society.

This misallocation resulted in buyers being denied access to the parking they had paid for, prompting them to file a complaint with MahaRERA. During the hearings, it became evident that although the sanctioned layout plan provided adequate parking for all wings, the developer failed to follow the approved plan and did not assign clearly numbered, wing-specific parking slots. The developer also remained absent for multiple hearings, leading to an ex-parte ruling.

MahaRERA concluded that the practice amounted to a “deficiency in service” and violated the obligations outlined under the Real Estate (Regulation and Development) Act, 2016. The authority has now directed the developer to allot proper, marked parking spaces within the buyers’ own wings — D or E — within 60 days.

This order reinforces the importance of transparent parking allocation, adherence to approved plans, and accurate communication of amenities during home sales in Maharashtra’s real estate market.